In both the Cooling and Heating modes, the system is monitored by Facilities Operations and residents are able to adjust the thermostat of their apartment within 3 to 4 degrees of the maintained hall temperature (between 68 and 72 degrees). While in the Heating mode, which is usually initiated in late October (residents will be notified when the switch is made), the system does not provide any cooling effects and vice versa. The central air system has three modes, Cooling, Heating, and Ventilation. If you have any problems with the heat in your room, please contact your Residential Service Desk during business hours or by calling 413.545.6401 outside of RSD Hours to respond according to our heating protocol. Please leave the back wall of the room open and free of furniture so the proper airflow is available to efficiently heat the room. During the transitional periods before and after the heating season, optimal heating and cooling conditions may not be met. Individual room temperature control is not available and some rooms may be cooler or warmer within a zone. Water is heated to maintain a desired temperature within the hall which depends on outside and inside sensor readings. There are sensors located in zones throughout the hall to monitor the hall's conditions. Hot Water Heating: Southwest, Sylvan, and Orchard Hill If you have any problems with the heat in your room, please contact your Residential Service Desk during business hours so he or by calling 413.545.6401 outside of RSD hours to respond according to our heating protocol. Please take care around the radiator and do not block it behind furniture because better airflow will heat the room more efficiently. The building steam is controlled centrally by sensors and when the temperature reaches a desired point, no steam is available. When steam is available, each room in the hall has a radiator with a thermostatic hand-value that controls the amount of steam that enters the radiator in the room. In our newest halls, the heat is provided through a central air system. In our oldest halls, the heat is maintained through steam heat, and in the halls built in the 1970's, a circulating hot water system is used. Residence halls are heated through a variety of systems. NOTE: The online Residential Life Service Request System should NOT be used to report maintenance emergencies.
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