![]() ![]() ![]() If I could give a negative rating I would. Is there some sort of lemon law in ******* that I can return the unit? Open Roads RV went all out in customer service while they were trying to sell us, not so much now "tough luck". ![]() I did finance the unit and the first payment is due July 16. So now two weekends have passed that we have not been able to use the camper and now we don't when we will be able to use (most campgrounds require reservations). On Jreceived a call from the **, where she admitted that the part had not been even bee ordered until July 5 and that they did not have date in which I would receive the part. I got tired of waiting and called back, I was able to speak to the ** this time and she relayed that the part was on its way and that I would receive on the 6th or 7th of July. on Monday JI called Open Roads to complain that we hadn't received the missing piece, after talking to Service Manager, he replied he couldn't get an ETA from the manufacturer, I asked to speak to the General Manager, was placed on hold for 25 minutes, at which point I hung up and called back and asked to speak to the General Manager (******) again was put on hold again for another 15 minutes, hung and re-dialed and asked that the ** call me back ASAP, at 2:47 p.m. Both the salesperson ( ******* and the service person assured us that we would receive the part within 3 to 4 days. When we arrived we were told there was a significant part missing from the unit, but it had been ordered and we should have in 3 to 4 days, my wife and I both had reservations about taking possession of the unit and wanted to cancel the deal. Had a pick up date scheduled the following Friday June 23, 2023. Find out why we are Acworth’s trusted RV dealership and visit our Northpoint Parkway location for new and used RVs or top-notch service today.On Jmy wife and I purchased a camper/travel trailer (2022 ** Sportsman Classic 180RBT) from Open Roads Complete RV in ******, **, we were told we couldn't pick up that day because the service department would do a complete check of the unit (charge battery, fill propane tank, clean, etc). With a huge selection of your favorite RVs for sale, a caring and knowledgeable sales team, and expert technicians, we’re here to help you with every leg of your journey. What are you waiting for? Come on by our Acworth location today for all your RV, camper, and trailer needs. We know that these offers are not common in the RV industry, which is why we try to pay back those who serve with these special discounts. Get up to $500 off on select RVs or 15% off the service you need to keep your RV running for miles to come. To show our gratitude to those that serve, Open Roads Complete RV gratefully offers discounts to our military and first responders. Not just meeting your business needs but making you part of our family. We pride ourselves on being involved in the Acworth community. Service and Sales Specials for Military and First Responders Get your adventure started right and visit our Acworth dealership today. Can’t make it to our store? Don’t worry - we’ll deliver your new RV, camper, or trailer to you within 100 miles of our Northpoint Parkway location. Our experienced sales team has been at this a long time - we aren’t just here to sell you just any RV, but the right option for all your family needs. In fact, we are the Flying W Award Winner, honored as the top-selling Winnebago dealership in the Southeast. Including popular brand names like Thor Motor Coach to Winnebago, you’ll find an extensive selection of new and used RVs for sale at prices you’ll love. You won’t be deprived of options at Open Roads Complete RV. Conveniently located right off Northpoint Parkway in Acworth, we are here Monday through Saturday, whether you are RV shopping or need to schedule service. Our experienced team is your Acworth-area experts on all things RV, trailer, or campers. Whatever your needs are, Open Roads Complete RV is here for it all. Interested in jumping into the world of RVs and looking to buy your first one? Perhaps you need service to your current RV or simply some parts for a quick fix. Visiting Hours & Directions to Open Roads RV in Acworth, GA ![]()
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